- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Nov 17, 2025832
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20254,067
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Nov 17, 20254,155
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jan 6, 202621
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 2, 2026637
- What's the Global Trading account for Brazilian users?Published on Nov 25, 2025Updated on Dec 9, 20251
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 8, 20266,398
- How do I close my account? (web)Published on Aug 22, 2023Updated on Nov 3, 2025442
- What do I need to do when I change my country of residence?Published on Apr 10, 2025Updated on Dec 26, 2025389
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Nov 17, 20254,003
- How do I change my email?Published on Sep 6, 2023Updated on Nov 17, 20253,913
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Nov 17, 20251,206
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,359
- How do I set up the Global Trading account?Published on Nov 25, 2025Updated on Dec 9, 20253