FAQ
Account management and security
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 15 Oct 2025127
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 30 Dec 2025342
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 10 Oct 2025392
- How do I update my login password?Published on 22 Aug 2023Updated on 15 Oct 202528
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025295
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 15 Oct 20256
- How do I register an account on OKX?Published on 23 May 2024Updated on 8 Jan 202625,507
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 9 Jan 20265,904
Showing 31-39 of 39 articles