- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Feb 13, 20266,435
- How do I verify an individual account from Mexico?Published on Sep 25, 2023Updated on Feb 9, 2026155
- How do I verify an individual account?Published on Sep 25, 2023Updated on Feb 24, 202630,498
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Feb 24, 20266,046
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 12, 20264,167
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 9, 202614,147
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20263,984
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Feb 23, 202611,498
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Feb 12, 2026840
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,688
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 12, 202613,543
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Feb 12, 202615,760
- What is sub-account?Published on Aug 22, 2023Updated on Feb 24, 20261,803
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Feb 12, 202623,408
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 11, 2026452
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