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Top questions

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Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 202510,140
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202559,210
How do I create passkeys? (app)
Updated on Sep 8, 202510,260
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,895
Address type upgrade FAQ
Updated on Sep 8, 2025790

Getting started

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A beginner's guide to identity verification
Updated on Sep 9, 20256,259
How do I link an authenticator app?
Updated on Sep 8, 202514,591
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,034
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,895
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 29, 20255,365

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