FAQ

Deposit and withdrawal

How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Dec 16, 202564,656
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202520,037
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Oct 20, 20257,022
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Dec 12, 202582
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Dec 31, 20253,648
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Jan 2, 2026632
Travel Rule FAQ
Published on Jul 20, 2023Updated on Dec 31, 2025786
What are untradable assets?
Published on Sep 26, 2023Updated on Oct 24, 20253,824
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Jan 4, 202621,081
Introducing USD deposits and withdrawals
Published on Feb 14, 2025Updated on Dec 3, 20259
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jan 4, 20265,474
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Jan 7, 20268,653
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Nov 17, 202561
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Nov 12, 2025401
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Sep 3, 20251,431

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